Refunds and Returns
Your satisfaction is important to us so if you are unhappy with your purchase or it is the wrong size, we will happily exchange the item(s).
Please contact our Customer Service Team on +61 (0)3 5428 4822 or firstname.lastname@example.org to discuss any concerns you may have.
If you wish to return an item you must make contact with us within 14 days of receiving it and it must be returned to us in 'as new' condition i.e. unworn and undamaged.
Replacement items will be sent by Regular Mail, at no additional charge (does not apply to International orders). If we are unable to supply a replacement item, we will give a full refund, less initial delivery charges.
Sale items (if applicable)
Only regular priced items may be refunded: unfortunately sale items cannot be refunded.
All refunds will be made via the same method as original payment was made i.e. refunded to same credit card or bank account.